Connections Online API
✉ Support
Email support@connectionsonline.net to request an API token for your organization. Include your organization name and intended use.
Add your JWT token to the Authorization header of each request:
Most endpoints require an orgId, siteId, or database identifier.
Contact support if you are unsure which values apply to your organization.
Try retrieving organization details — go to
API Endpoints
and search for Organization.
A 200 OK means success. For anything else, see the
Errors & Troubleshooting page.
Retrieve the full list of users belonging to a specific site or organization.
GET /api/UserList all departments within an organization for reporting or directory purposes.
GET /api/DepartmentRetrieve completed or in-progress dialogs for a user or organization.
GET /api/DialogRetrieve the dialog templates configured for an organization.
GET /api/DialogTemplatePull user performance or activity data for reporting and integration exports.
GET /api/UserReportSearch for users, dialogs, or other resources across the organization.
GET /api/Search
The request is missing a valid API token, or the token has expired.
Ensure the Authorization: Bearer header is present and the token is current.
The token is valid but the account does not have permission to access this resource. Contact support to verify your access level.
The requested organization, database, user, dialog, or resource does not exist. Verify that all IDs and path parameters are correct.
You have sent too many requests in a short period. Wait a moment before retrying, or reduce the frequency of automated requests.
An unexpected error occurred on the server. If it persists, contact support@connectionsonline.net with the request details and timestamp.